Support for individuals

If you are a resident of Stoke-on-Trent and don’t know where else to get the support you need you can call the City Council on 01782 234 234. Lines open Monday to Thursday 9am to 5pm and Friday 9am to 4:30pm.

If you are unable to access the telephone helpline please contact the City Council using this form

To access a 24 hour mental health support line call 01782 234233. Calls are handled by Brighter Futures staff. Call handlers offer the person calling a safe space to talk through any issues they may be experiencing, and callers are then signposted to the appropriate support services available. For more information click here

To find local community services visit the Stoke-on-Trent community directory.