Cost of Living - Financial, benefits and debt advice.
On this page you will find information on a range of organisations proving support with financial, benefits and debt advice.
The Trussell Trust – Help through Hardship helpline
If you’re worried about money and struggling to afford essentials, call The Trussell Trust’s free helpline for personalised support.
Help With the Cost of Living – MoneyHelper
Open to everyone, MoneyHelper is helping people to clear their debts, reduce spending and make the most of their income. Moneyhelper have multiple webpages which offer advice, support, and useful tools.
Income Advice Team
Citywide
The Income Advice Team provides advice to council tenants who are affected by welfare reforms such as bedroom tax, benefit cap or universal credit. The team can also advise tenants in rent arrears who are suffering financial hardship.
Government Grants and Schemes
National
Government schemes to support with household energy bills, including the Winter Fuel Payment, Cold Weather Payment, Warm Home Discount, and Household Support Fund.
MoneyHelper
National
MoneyHelper is here to make your money and pension choices clearer. Here to cut through the complexity, explain what you need to do and how you can do it.
Turn2us
National
Turn2us is a national charity providing practical help to people who are struggling financially.
National Debtline
National
National Debtline is a debt advice charity run by the Money Advice Trust. We are a free and confidential debt advice service for people in England, Wales and Scotland. We have helped millions of people deal with their debts.
StepChange
National
Our team of debt experts help hundreds of thousand of people a year to deal with their debt problems. With nearly 30 years experience, you can be confident that we can provide the advice and support you need to achieve long-term financial control.
Your Local Library
Multiple Locations
Libraries in Stoke-on-Trent are Welcoming Spaces where people can meet up, socialise, access support on issues such as money, welfare and mental wellbeing, access computers, free wi-fi and charging points, and heated spaces.
Breathe New Life (CAP Money)
Citywide
CAP Money is a free online money course run on a 1:1 basis to any who feels they need it. This course will teach you budgeting skills and a simple system to help you budget, save and prevent debt.
Grace Money (Grace Church)
Hanley
The GraceMoney money team want to see people overcome their money problems and have a fresh start from a firm financial footing. The service is completely free and offers face-to-face, non-judgemental, professional money and debt support and advice in the heart of the community, to people from all walks of life.
The Peter Pan Centre
Citywide
We are a children’s charity based in Newcastle-under-Lyme, Staffordshire and we support children with special educational needs and disabilities, right from the moment they are born until they start school.